South Africa Holiday Web Renters Terms and Conditions

General Guest
Terms & Conditions

Holiday Web Renters Terms and Conditions - Hester Taljaard

The material on our web pages has been partially contributed by people other than Hester Taljaard (hereafter referred to as our, us and we).


You agree not to claim against us for the failure of a booking, for whatever reason. If you are intending to stay at one of the properties described on our sites, you must rely entirely in your own enquiries and satisfy yourself as to the accuracy of the material on our sites.

We cannot promise that the properties have appropriate safety standards or insurance coverage and recommend that you make provision for your own travel and accommodation insurance for your period of stay.

When confirming a booking you accept the rates quoted, value of accommodation, suitability for your needs and the responsibility for your safety and the safety of those accompanying you on any stay.

It is generally assumed that renters are satisfied with the condition of rental properties on arrival.

Renters Terms

Renters adhere to all the following conditions (also for refund of key/breakage deposit purpose):

  • You agree to leave the property and content neat and clean without any damage on departure, including dishes and dirt bins
  • You will leave furniture and used bed linen and towels without stains
  • You will leave second set or additional bed linen and towels unused or clean and ready for use
  • You will report all damage and loss to us or our appointed accommodation agent or owner within 24 hours after arrival or occurrence
  • You will ensure that we receive no complaints from body corporate or reasonable neighbours
  • On Departure Date, when you depart before or on the standard departure time (or time stated on the booking form), all applicable keys and remote controls will be available to us
  • No bad food or smoke odours will present in the rental establishment
  • You will lock all doors and windows securely on departure
  • You are responsible for all damage and loss due to your own actions or negligence or those accompanying or visiting your rental accommodation

The mutual refund assessment of Hester Taljaard strictly applies. It is generally assumed that renters will take great care that other people and neighbours are respected.

Renters - General Accommodation Rules

Because of their standard of living, most of our guests automatically adhere to the general rules. This is for the comfort of the odd-one-out.

Renters also agree to adhere to the following rules:

  • You are responsible for your own travel insurance
  • Standard Arrival Time is after 15h00 on Arrival Date, unless otherwise stated on the booking form
  • Standard Departure Time is before 09h00 on Departure Date, unless otherwise stated on the booking form
  • No pets allowed on premises
  • No wet or dirty feet in lifts or staircases
  • Report lost keys and remote controls immediately
  • No loud music or noise, especially later in the evenings and early mornings
  • No washing allowed in front of windows or on balconies
  • Only dedicated barbeque areas may be used, which must be cleaned after use
  • Children under 12 years of age must be accompanied by a responsible adult
  • Refuse removal: Please make sure that you know where and when to put your refuse for removal
  • Security is your responsibility; do not allow strangers
  • All establishment owners prefer non-smoking inside buildings
  • You stay with us on your own risk
  • No refuse or liquids may be spilled over balconies and stairs
  • Be aware of electricity main switch box position in case of power failures
  • No flammable or dangerous objects allowed on premises
  • Various establishments and security complexes have their own reasonable house rules and renters must adhere to those applicable rules to make their own and other tenants' stay as enjoyable as possible.

These rules are applicable to add to your holiday accommodation satisfaction.

Privacy Policy

We take care not to release confidential information to third parties. Nevertheless we take no responsibility whatsoever should there be any information leaks. Please inform us of any changes or misinterpretations on our websites. We do keep the rights to contact or communicate with anybody whose personal information becomes available on or through our websites.

Reliance and Waiver

In return for your access to material on our site you agree not to make any claim against us.

We take no responsibility and will not accept any claim due to dishonesty of owners, agents and renters or due to negligence from Hester Taljaard or due to incorrect material on our websites. In using this website you agree not to have any claim against us. In accepting any accommodation offered, either via the website or otherwise, you declare that you have been introduced to the establishment, had a fair chance to make an informed decision, and will not have any claim against us when dissatisfied with booked accommodation.

Website Availability and Uptime

We do not have direct control over our Internet Service Provider and make no guarantees that access to our sites will be uninterrupted or secured. We will not be liable for any claims due to lack of service, downtime or any loss or damage from you relying on the material or access to our sites for whatever reason.

Conditions Applying To Everybody Using Our Sites and Services

You agree not to use our sites for any purpose that is unlawful or prohibited by other applicable laws or regulations. You agree to the following conditions:

  • Owners or legal representatives of properties allow us to promote and advertise their applicable establishments worldwide.
  • You will not to do anything to damage or block our sites or prevent them from functioning.
  • Owners or legal representatives of properties will not include false or misleading material on our sites or directly to us in words or writing, or material that might be false or misleading.
  • You will not 'infect" or allow the infection of any of our sites with any form of virus, worm or tracker, neither will you allow links to any pornographic or defamatory material.
  • You agree to indemnify us for any claim, direct or indirect, on a complete indemnity basis including our legal costs, whether contributed to by our own negligence or otherwise:
    • Arising from any breach of copyright or intellectual property rights on material uploaded by you or someone on your behalf to our site
    • Deliberate misuse by you or someone on your behalf to our site
    • Use of listing on our site by you or someone on your behalf
    • Reckless indifference to damage of our site or reputation by you or someone on your behalf
    • The breach of any these terms by you or someone on your behalf

We reserve the right to edit or remove any material on our sites at any time at our absolute discretion.


The links on our sites to other sites operated by other parties are not under our control. Following a link to other sites is done at your own risk. Any advertising appearing on those sites is not an endorsement by us.

Copyright Conditions

We claim Copyright to the extent we are able to claim for all material on our sites. Other than using it for your own personal use, that material may not otherwise be used or copied without our prior written approval or the prior written approval of the person or corporation who owns it, a copy which approval you will provide to us if we request it.
By placing material on our sites you give us a license to use that material, including altering it in any way, allowing us to use it as we see fit in any media anywhere in the world for the promotion of or information about our sites or business or software, and you will not make a claim against us for breach of copyright or intellectual property in that material

Governing Laws

The laws of the Republic of South Africa govern these terms and conditions. You as a renter, owner, manager, agent or legal representative, regardless of the situation of the property, or where you are located, agree to submit to the jurisdiction of the courts of South Africa.


Material: means Text, graphics, photos, other media and or any information on our sites

Us, we, our: means Hester Taljaard and employees

You, your: means the Renter of one of our establishments on offer and include the renter's guest and those in group

Truth: Means reliability, accuracy or completeness

Claim: means a demand for payment, or rectification, or publication whether by litigation or otherwise and includes the loss or damage claimed and legal costs incurred

Promise: means a guarantee, warranty or representation

Negligence: wherever used includes our negligence as well as the deliberate or negligent acts of others

Sites: means all websites, Internet access portals, URL's capable of being accessed by a browser, including WAP and other formats operated and maintained by us

Renter: means person seeking to enquire about or stay at properties referred to in material on our sites

Owner: the person or company who represents themselves to us as the registered proprietors, agent, or administrator of the property

Stay: means the period of the rental of the property

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